Emergency Contacts

Important contact information for emergencies during your travels in Kenya

Keep this information accessible at all times

EMERGENCY - Call Immediately

Police Emergency

999

24/7 Emergency Response

Medical Emergency

999

Ambulance Services

Fire Emergency

999

Fire & Rescue Services

Riverdale Travel 24/7 Support

Primary Emergency Line

+254 700 123 456

Available 24/7 for emergencies

WhatsApp available

Backup Emergency Line

+254 711 456 789

If primary line unavailable

SMS and calls

What to provide: Your name, booking reference, location, nature of emergency, and contact number

Medical Emergency Contacts

Major Hospitals in Nairobi

Nairobi Hospital

Argwings Kodhek Road

+254 20 2845000

Aga Khan Hospital

3rd Parklands Avenue

+254 20 3740000

MP Shah Hospital

Shivachi Road, Parklands

+254 20 4285000

Karen Hospital

Karen Road

+254 20 6610000

Coast Region Hospitals

Aga Khan Hospital Mombasa

Vanga Road

+254 41 2222000

Coast General Hospital

Mombasa

+254 41 2314200

Embassy and Consulate Contacts

Major Embassies in Nairobi

US Embassy

United Nations Avenue

+254 20 3636000

Emergency: +254 20 3636170

British High Commission

Upper Hill Road

+254 20 2844000

Emergency: +254 20 2844000

German Embassy

Riverside Drive

+254 20 4262100

French Embassy

Peponi Road, Westlands

+254 20 2779000

Tourist Police and Assistance
Tourist Police Nairobi

Central Police Station

+254 20 2240000

Tourist Police Mombasa

Mombasa Central

+254 41 2312121

Kenya Tourism Board

Tourist Assistance

+254 20 2711262

Kenya Wildlife Service

Park Emergencies

+254 20 6000800

Important Information

Before You Travel

  • Save all emergency numbers in your phone
  • Share your itinerary with family/friends
  • Register with your embassy if staying long-term
  • Keep copies of important documents
  • Know your travel insurance details

During Emergencies

  • Stay calm and assess the situation
  • Call emergency services first if life-threatening
  • Contact Riverdale Travel immediately after
  • Keep your phone charged and accessible
  • Follow local authority instructions

Travel Insurance Reminder

Ensure your travel insurance covers medical emergencies, evacuation, and repatriation. Keep your policy number and emergency contact readily available.

Save this page offline or take a screenshot for easy access

Emergency situations may affect internet connectivity. Having offline access to these contacts is crucial.